Why does it have to be so hard? Business coach says: Find your prophet

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“Find the Prophet. This is the person whom you will influence to make your vision a reality.”- Lawrence of Arabia

Why does it have to be so hard? Business coach says: Find your prophet

 

By Mary T. O’Sullivan, MSOL, ICF-PCC, SHRM-SCP


Several years ago, I was put in charge of a major ($1.8M) renovation of a specialized facility; the company wanted to build a new Development Center. I had experience, domain expertise, and had created the vision;  the company had never seen anything like it. However, by their standard, the vision was too expensive, too advanced, and not likely to happen, as many others before me had tried and failed multiple times. Moreover, the once promised money trail had mysteriously gone cold. I had just enough funding to commission an architect ($85K) to develop a comprehensive set of detailed drawings based on my design concept.

 

 Once the plans were completed, I took the huge roll of drawings under my arm and one by one “up-sold” the members of the company leadership team, while not widely advertising the plans to the nay-sayers and non-believers. The leadership team, comprised of about 8-10 senior engineering and management types, is very influential and can make or break any project, but particularly one of this size and scope. Additionally, this group was so diverse; I had to appeal to a variety of leadership styles. No doubt, this was a tough group to sell. I made the rounds at every opportunity, meeting with them both formally and informally, one on one, and in small groups, armed with my roll of drawings, explaining all the views and elevations face to face. I also prepared a man-loading chart, which projected the use of the facility out 18 months. I included photos taken from a facility of similar design so they could grasp the overall visual perspective of a completed facility. I also had to be prepared to amplify their understanding of the features and benefits of such a grand undertaking. Almost two years went by with no action, and no promise of the facility becoming reality any time soon. I continued my presentations and talks, always face-to-face, always armed with my large, fraying roll of architectural renderings, and my photos, man-loading charts and mini speeches.

 

While among the leadership team, there were many supporters in word, one stood out as my “Prophet”. One day, after months of positive feedback, but no tangible action, I was summoned to his office to further discuss funding for the facility. I gloomily sat among the other stakeholders, in disheartened disbelief, denying that any money could be forthcoming. My “Prophet” tried to reassure me a few times by repeating, “Mary, we have the money”, to which I just shook my head in response, exasperated. After a few more denials, my “Prophet” opened his briefcase and took out a chart depicting detailed funding allocations for the remainder of the year. He pointed to the longest bar on the chart and said “Mary, there’s the money. You’ve got the money”.  The “Prophet” made my vision a reality. The facility was completed within three months and was the most unique facility of its kind in the entire company.  

 

It was interesting that the major campaign was almost completely personal, hands on and face-to-face. With such a tough group to sell to, no other method would have worked. I realized that the leadership team was not “buying” the facility; they were “buying” me. I had to be personally credible first.

 Subsequently, the facility was showcased to others inside the company and externally, including presenting at a major professional national conference. Unfortunately, within a few years time, business fell off so much that the $1.8 million dollar facility was demolished, and the entire building put into mothballs for awhile, until the company sold it to a well known auto museum, locally. I pass that building every once in awhile, and although I am wistful about my time there, I'm happy that a productive enterprise has moved in. It just goes to show that everything changes, even the most promising ideas, and that some changes serve a broader purpose.

 

Mary T. O’Sullivan, Master of Science, Organizational Leadership, International Coaching Federation Professional Certified Coach, Society of Human Resource Management, “Senior Certified Professional. Graduate  Certificate in Executive and Professional Career Coaching, University of Texas at Dallas. Member Beta Gamma Sigma, the International Honor Society. Advanced Studies in Education from Montclair University, SUNY Oswego and Syracuse University. Mary is also a certified Six Sigma Specialist, Contract Specialist, IPT Leader and holds a Certificate in Essentials of Human Resource Management from SHRM.

Mary O’Sullivan has over 30 years’ experience in the aerospace and defense industry. In each of her roles, she acted as a change agent, moving teams and individuals from status quo to new ways of thinking, through offering solutions focused on changing behaviors and fostering growth. In additional, Mary holds a permanent teaching certificate in the State of New York for secondary education and taught high school English for 10 years in the Syracuse, NY area. Today, she dedicates herself to helping good leaders get even better through positive behavior change.